Gwen began working with NatureServe for the Botany Department in 1995 (before it was called NatureServe). She has worked with the Science Information Resources Department since 2003 to support users of central Biotics Tracker in maintaining data quality and developing methods and processes for data development. She helps update plant taxonomy, working with NatureServe’s Network of Natural Heritage Programs and Conservation Data Centers to keep things synchronized. She works with NatureServe's team of developers on Biotics Tracker's general functionality, to improve the efficiency of data exchange with member programs, and to automate communication of taxonomic updates. She also helps keep Explorer species data current and with continuing improvements to the design.

Gwen found her career path in conservation working in wetlands on the Delmarva Peninsula. She earned a bachelor's degree in biology from Boston College and a master's degree in ecology from the University of North Carolina at Chapel Hill, working in a Carolina Bay preserve researching the seed bank of Rhexia aristosa. Gwen works out of her home near Annapolis, Maryland. When she is not wrangling data at NatureServe she enjoys getting out to be in the nature she studies and spending time with family.